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Please use this resource as your first stop in troubleshooting your technical
problem. We provide free email support during regular business hours (Pacific
Standard Time). We will try our best to respond to your question within
24 hours.
Support
For FAQs and other support assistance please select from the products
below:
BackupBuddy.Net Download:
For restoring your Treo from a saved network backup download from here:
BB.Net-Installer.prc
Email Address Changes
If you are a registered user and your email address changes, please let
us know so that we can continue to send you updates to our software.
When sending us email address change notifications, please include your
full name, old email address and new address to expedite. Please
send all such requests to upgrades@bluenomad.com.
Upgrades and Updates
Upgrades and updates are provided by Blue Nomad, LLC in its sole discretion.
That being said, all of our upgrades up to BackupBuddy for Windows 2.0 have been free to all registered
users! If you haven't received the latest upgrade from us, please send
us the following information: your order number or a copy of your sales receipt email,
your full name, and the email address you registered under. You can also include any
previous download link and password info. Send to upgrades@bluenomad.com.
Spam Arrest, Spam Blocker, Choice Mail users and users of other anti-spam services,
please note: We will not follow any links to be added to your safe list.
If you want to receive a reply to your email, you must add us to your safe list yourself.
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