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WordSmith's manual describes certain basic operations, such as how to create new documents, how to sync documents between your organizer and desktop, how to cut, copy, paste, multi-paste and format your documents. For more information about the fundamentals, please see the Getting Started chapter of the manual. The manual also covers the extensive menus and Graffiti and Palm Portable and Stowaway keyboard shortcuts available with WordSmith.
You may access the manual by launching the application on your desktop and clicking on the Help button. Please note that you can launch the application from within the Palm Desktop software or by using the Windows Start button -> Programs ->
WordSmith. The WordSmith manual is also available in Adobe PDF format. If you do not have an Adobe PDF reader, you may download it for free. Once you have installed the reader, please click
here or below to view the manual.
English WordSmith Manual
German WordSmith Manual
Registration and Installation
Why doesn't my registration code fit in the area provided?
It is possible you have an older version of WordSmith. Make sure you have
the latest version from our website. If you have
purchased WordSmith from Handmark, please contact Handmark Support
for help. Handmark's WordSmith Pro has a different registration code system.
I'm getting "Wordsmith.mpkg won't open" when installing to Mac OS X, What's wrong?
Please try this workaround: Open the WordSmith.dmg.gz file and open the WordSmith.dmg file.
Once the WordSmith.dmg is mounted you can see the WordSmith.mpkg file on your desktop. Instead of double clicking this
to run the installer, use "Show Package Contents" from the context menu on the WordSmith.mpkg
file, Right click or ctrl-click to see the .pkg files Install them manually by double clicking on
the WSDesktop and WSConduit.pkg files. If you have trouble with the .gz download file you could try
downloading a non-compressed version from here: WordSmith.dmg
Does WordSmith work with the Palm desktop for MacOSX?
Yes, we have full support for Palm desktop 4.x and OS
X/OS 9. Please note the installation for OS 9 and Palm Desktop 4.x is manual.
You have to install the wordsmith conduit to your Palm conduits folder. The WordSmith OS X
version comes with an installer.
I'm getting an invalid error message when I enter my registration
code, what's wrong?
Please make sure you are entering the "-" (dash) in the registration number.
If you think you have a incorrect registration code, go to the register screen in WordSmith and
see what it reads for your HotSync name and User ID. We generate codes based
on this info. Send this information
along with your registered user info to
Support
or Sales for a new
registration code.
Spam Arrest, Spam Blocker, Choice Mail users and users of other anti-spam services,
please note: We will not follow any links to be added to your safe list.
If you want to receive a reply to your email, you must add us to your safe list yourself.
I'm seeing a PocketPurchase conduit and files or License Manager on my PC. What is this?
PocketPurchase was previously included with WordSmith. It was related to our co-developer's website. It is no
longer supported. Please see the PocketPurchase
site for info on removal. You can then install a newer WordSmith over your current PC installation if needed.
How much memory does WordSmith use on my handheld?
The WordSmith application is approximately 550k. You will need additional
free memory for documents opened in WordSmith. The spellchecker is called
SpellSmith and is about 35k. The spelldata.prc dictionaries are 1.2MB for the large
dictionary and about 450k for the small dictionary. Either one can be installed. The
larger dictionary is more complete, but spellcheck is a bit slower than when using the
smaller spelldata file. The thesaurus is about 288k.
I've installed WordSmith and it is in German, how do I change this to
English?
You may have accidentally installed the German localization option...We
apologize for any inconvenience... you can delete the file called WrdS_Lang
from your handheld device to fix this. You may need to use a free program
like
"Filez" to see this file on your handheld device. Just install and
launch Filez on your handheld and choose to view/edit files. Locate the
WrdS_Lang file and delete it.
Why does WordSmith need so much memory?
The reason that WS requires more memory than other
applications is that it is a real word processor, where the other solutions
are text editors. Most existing text editors uncompress a few Doc text
records at a time and allow you to edit those records directly. But this
would not work in WS, where you have to be able to do a "Select All", then a
"bold". To support these and other features, WS needs to build an in-memory
representation of the entire document, where text editors do not. Since the average Palm will
soon be at least an 8MB unit, we decided to architect for the future; there
really is nothing that a desktop word processor can do that we can't, with
our architecture.
What is the difference between
Handmark's
WordSmithPro and our WordSmith?
The WordSmith product is essentially the same but with
slightly different branding. We granted Handmark, Inc. the right to
distribute WordSmith in retail and on certain websites. If you purchase
WordSmith from Handmark, you will receive technical support, upgrades, etc.
from Handmark per their policies. If you have purchased from Handmark and
need assistance, please visit
Handmark's
website or email Handmark Support.
Does WordSmith work with StarOffice?
Our software supports StarOffice but not as seamlessly as with Word. With StarOffice, you will need to save the
doc as an rtf file for it to work and then add it to the WordSmith desktop application to sync with your Palm.
The menu for WordSmith never showed up in Microsoft Word how do I fix
this?
Office XP and Office 2007 users do not have the menu option available in Word.
Documents can be added to the WordSmith desktop application directly or by using
a right click option instead.
Does WordSmith work with Windows XP?
Yes, although the Microsoft Word Integration option may not be
supported. This is due to the high security settings in Office XP. When you
install WordSmith, WordSmith trys to add a menu to Word's menu bar.
This allows you to add a document in Word to WordSmith's sync list. XP users
may not have this option available and can add documents to the WordSmith desktop
application instead. There is also a right-click option to add documents to the sync list.
If you have trouble with Word in XP after WordSmith install, you may want to remove the menu option.
How do I remove the WordSmith menu from Microsoft Word XP?
To remove the WordSmith add-in menu item from Microsoft
Word, you need to delete the file from your Microsoft Office start
up folder. The location may vary depending on the version of Windows. You can access that by: Clicking on
"My Computer" on your desktop Clicking on
"C Drive" > Click on "Program
Files" (and Show Files (if no files are shown)) > Click on
"Microsoft Office" > Click on "Office" > Click on
"Startup" and delete the WS file. If you still have
the WordSmith menu, try choosing customize under tools in Word. 1. launch
word 2. menu: tools->customize 3. highlight "menu bar" and click on reset.
You may need to delete the Normal.dot file and restart Word if you still
have trouble. It is usually here: C:\WINDOWS\Application
Data\Microsoft\Templates
Synchronization and Docs/Memos
Why can't I keep my doc's on the SD/MMC card and sync them?
WordSmith isn't able to access the SD/MMC card for synchronization. Any
files stored on the card won't be seen by the WordSmith conduit. We are
planning on adding this support in the future. You can read or edit
documents on the card, but to sync the doc must be in RAM with WordSmith.
I deleted a document from the Palm delete application and I lost all
my documents! What happened?
The WordSmith application allows you to delete documents from within the
document or within the document list. You should always delete documents
from within the WordSmith program. The Palm delete app. should never be used
to delete documents or FineType fonts. This is a limitation of the PalmOS, it is designed to
be used to delete applications, not documents.
Why can't I see my formatting in memos on the desktop?
Formatting in WordSmith memos is for display only on the handheld. If
you open a memo that displays formatting in WordSmith in your Palm Desktop
software or in the regular memo pad application you will see formatting tags
in place of the actual formatting.
Why can't I search WordSmith documents with the Palm OS "find"
feature?
Palm OS "find" can't access WordSmith's rich text fields.
This is why It can't search the WordSmith docs. You have to use WordSmith's
own "find" option to search in one document at a time. We are hoping to add
an option to search in all WordSmith documents in the future.
I have a device crash/reset when using the Palm OS "find"
feature. What is wrong?
This is an issue on newer Palm OS 5 devices only. If you are running
WordSmith from the device RAM on a Palm OS 5.4 or better device you can't use the Palm
OS "Find". If you move WordSmith to the memory card Palm/Launcher directory, you
can run it from there for document reading and editing and should be able to still use the Palm "Find".
Unfortunately document sync cannot be performed when WordSmith is running from the memory card.
My Mac WordSmith sync is hanging up or trying to create large RTF files
when I sync. What's wrong?
You may need a newer conduit. We have fixed a problem with the conduit
syncing documents from the handheld to the Mac desktop. If you don't have
version 2.1 or better of wordsmith, please upgrade by installing our demo version
over your current Mac WordSmith on desktop and handheld. If this
doesn't help, try increasing the memory allocation to the conduit manager.
My Mac WordSmith isn't synching at all. What's going on?
Please note if you have Palm desktop 4 and Mac OS 9, you have to manually
install the wordsmith conduit to the proper location. This is most likely in
the system folder with your other Palm desktop conduits. If you still are
having trouble with your sync, it may be due to some old Palm desktop
preference files. First erase all traces of Wordsmith from the
Mac and your Palm and rebuild the desktop on the Mac. Then reinstall your Palm desktop
software and remove the following files from the system folder/ preferences
folder: (com.palmHS.T.S.plist ; com.palm.HS.T.PC.plist ;
com.palm.HS.T.USB.plist ; and ;com.palm.Hotsync.plist) Then reinstall
WordSmith and you should be able to sync. For general sync trouble on the Mac,
please try deleting the WordSmith.dat file on your Mac. This will clear the WordSmith sync list and may help
with syncing. You may be able to find it here:
Library/Application Support/Palm Hotsync/Users/Username/WordSmith
or
Users/(username)/Documents/Palm/Users/(name)/WordSmith
or
Palm/Users/(username)/WordSmith
The location of WordSmith.dat differs depending on your OS and Version of Palm desktop software.
I'm getting an "unable to transfer document" message. Help?
Please try deleting the WordSmith.dat file on your desktop computer. This
will clear the WordSmith sync list and may help with syncing. You should be able to find it here:
Users/(username)/Documents/Palm/Users/(name)/WordSmith
or
Palm/Users/(username)/WordSmith
Or in a similar location on the desktop. Then hotsync and this should
allow you to add the document back to sync. You can either check the sync box
in the document details on the handheld or if you don't have a copy on the
handheld, you can add the document to the desktop wordsmith sync list again.
I'm getting an error when using the WordSmith menu in Office XP, what
am I doing wrong?
The WordSmith menu option may not be available in Office XP at this time.
There is a compatibility problem. You can use the WordSmith desktop
application to add documents instead. WordSmith also offers a right-click option
to add documents to the sync list.
FineType and Display Issues
Why can't I use the full-screen support on my Sony TH55?
WordSmith isn't able to support the collapsible graffiti area on
this device. We hope to have a fix for this in the future. It looks
like Sony made some software changes with this device. At this time
the graffiti area can't be collapsed in WordSmith.
Why can't I use the full-screen support on my Tungsten T3?
You may need to upgrade to the latest WordSmith on your handheld. Please
note: the T3 screen support is an option during installation with the Windows
installer only. If you upgraded on the handheld only or are using a Mac or Linux
installer, you can download the T3 display support files here:
(zip) unzip and install the files to your handheld.
This is for Tungsten T3 users only.
Why can't I see any highlighting when selecting text on my color device?
There are different colors you can select for the highlight color in
WordSmith, please check the display options in the options menu and make sure it
isn't the same color as your background.
Every document I have in WordSmith shows up as an Icon on my Launcher
screen.. Why?
This is an issue with users of LauncherIII software. WordSmith documents
are being seen as application files. To stop this, go into your LauncherIII
preferences and uncheck the WordSmith box.
Need More small fonts? Try
Small Font...only $2 on
PalmGear.
Need FineType display fonts? We have some FineType fonts converted from
Larabiefonts available here.
(zip) FineType fonts converted from
AcidFonts
are available here. (zip)
FineType fonts converted from
Bitstream's Open Source Vera font are available here.
(zip)
On my Sony CLIE, the fonts are really tiny. Why?
You may need to choose a larger display size in display options. If this
doesn't help, you should install larger FineType fonts. You can customize
the size of FineType fonts you install to your handheld using the advanced
mode of the desktop FineType converter (windows only) There is also a large
plain font that comes with wordsmith, you can choose this in your "show as"
fonts in the font selector. If you didn't choose to install this font, you
can find it in your WordSmith directory on the desktop and install to the
handheld.
My fonts on the document list screen aren't in high resolution on my
Sony CLIE. What's wrong?
This may be due to the Sony's High Res-Assist prefs setting. Go to the
prefs application on the device and use the menu in the upper right to drop
down to High Res Assist. Make sure WordSmith isn't excluded. The fonts in
the document list screen are not included when using FineType fonts in a
WordSmith document.
Why can't I use color fonts with FineType display?
The FineType high resolution display fonts use the color pixels to create anti-aliasing,
due to technical limitations you can't use color fonts with this type of
display. You can turn FineType high resolution off and use color with these fonts.
This option is in display options.
What does "light" and "heavy" mean in the FineType display options?
Light uses a reduced palette and generally the characters are less full
and sharper. Heavy uses a larger palette and generally the characters are
more full and less sharp.
I have display trouble when using FineType - why?
If you have programs like
Contrast or
Chrome, these won't work
properly with the FineType display. The color pixels are used to create the
FineType display and programs that alter colors or color depth can be a
problem. If you have color depth set to 16 bit, you may need to change it to
8.
How do I delete FineType fonts?
FineType fonts are best deleted using the FineType Manager on the
palm or by using a free Palm application like
Filez.
FineType fonts on the handheld have "FTFt" at the end of the name. For example: "ArialFTFt.pdb".
When I exit WordSmith on my color Sony CLIE, my screen display is
partially frozen. What's wrong?
You may be using something called SwitchDash. You need to disable
auto hi-res for the launcher in SwitchDash to fix the problem.
I'm missing some items on my menus on my Sony CLIE, why?
The Sony has an option called "jog-dial assist" that lets you add
options to menus. This will push other options off of a menu that is already
full. Turn off this option and you should see the menu options.
I have a document with a lot of color fonts in it; in WordSmith only
some of the colors show up. What is the problem?
WordSmith only supports a total of 16 colors in a document.
Why can't I see all my docs in WordSmith, but I can see them in TealDoc?
TealDoc has an option in the docs menu that allows you to set your docs
to TealDoc or public format. Setting to public format will allow you to open
them in WordSmith.
Hacks and Languages
Why can't I rotate the screen like in other readers?
This isn't a feature of WordSmith but we have found a freeware hack
called FlipHack that works
well with WordSmith. Please note this won't work correctly if you have
FineType display selected in your display options. FlipHack is not for OS 5 devices. For more info on FlipHack
please see www.byteswapped.com. WordSmith supports screen
rotation for landscape view on some newer devices.
I have SmartCell's TextPlus, why
doesn't it work with WordSmith?
There have been some changes in WordSmith to support newer devices and this causes issues with
TextPlus. We apologize for any trouble and hope to support it in the future. For now you can only
use TextPlus if you have a pre-OS 5 device and are using an older version of WordSmith.
Why can't I paste more than one line? This is most likely due to
use of a hack. Clipboard hacks work by intercepting the clipboard functions
of the Palm OS. In later versions of the Palm OS (3.2 and above), a new
function called 'append' was added that allows for much larger (64K)
clipboards. WordSmith takes advantage of this functionality if it is running
on a device that supports it. Unfortunately, most of the clipboard hacks
have not been updated to intercept the 'append' function. As a result, most
clipboard hacks end up only copying the first line of the block of text that
you are trying to copy in Wordsmith. The only way to address this issue is
to disable the offending clipboard hack and notify the author of the hack
that you want a fixed version that supports the clipboard 'append' function.
Why don't my text programs or hacks work with WordSmith?
WordSmith may not work with many hacks/apps because
of the way WS uses the Palm OS fields (we basically had to rewrite the
fields to get rich text to work)... The basic Palm OS fields only support
one font and since these hacks rely on those types of Palm fields it
won't work with WordSmith. We have contacted the makers of some of
these apps/hacks to see if it is possible to get these apps
to work together.
Can I use WordSmith with different languages?
WordSmith can support most languages. If you have FineType display
turned on, you may need to turn this off. Try selecting "Asian hack support"
in the preferences; this may help depending what language hack or localizer
software you are using. WordSmith may have trouble with languages that
are not directly supported by Palm OS. Right to Left Languages are not
currently supported.
I am unable to use CKJOS with WordSmith what's wrong?
To use CKJOS you have to enable "Asian hacks" in the preferences. You
also must turn off FineType display option.
Spellchecker, Thesaurus and VFS
How do I install the Spellchecker and Thesaurus?
You can choose these options during the installation of WordSmith to
your desktop PC. If you have already installed WS and didn't choose these
options, you can reinstall WS to the PC and select these or you can locate
the files in the Wordsmith directory on your PC. Usually in C:program
files/wordsmith. Install the following files to your handheld device:
SpellSmith.prc, ThesData.pdb, and SpellDataSmall.pdb or SpellDataLarge.pdb
the large or small spelling dictionaries are depending on how much free
memory you have available.
Can I install the spellchecker and thesaurus to my expansion memory to
save RAM?
You can install the files: spelldata, thesdata and spellsmith to your
expansion card only if you are using an application like
PiDirect or
MemHack. If you use a program like PiDirect or Memhack for
OS 5 users, you may be able to run the Spell dictionary (spelldata) and
the thesaurus (thesdata) from your Memory Stick or SD/MM card. You can enable
these files with PiDirect on the card or stick and make sure they aren't set
to read only. WordSmith and documents have to stay in RAM to sync with the
conduit.
How do I move a document to my SD card or Memory Stick?
There are several ways to do this, basically if you have the WordSmith
with VFS support installed on an appropriate device; you would pick the card
as you would change the category the document is in. Once on the card, you
can create additional categories. The documents will be moved to the
wordsmith directory on the card. Only documents in RAM are able to sync with
the desktop.
I'm having trouble moving a file to my expansion card with VFS. What's
wrong?
Make sure the file is readable in WordSmith. If you can read it in
WordSmith in RAM, you should be able to from the card. If the file name has
any "/", "\", ":", "*", "<", ">", or "?" or other non-letter characters in it VFS
may not be able to handle this file. In this case the
best thing to do is to rename the file. If you are manually moving files to
the expansion memory, be sure to put them in the WordSmith directory on the
CF/SD/MMC/Memory Stick. If you move them using WordSmith, they will
automatically be placed in the correct directory on your expansion memory.
E-Books and Bookmarks
I'm having trouble with an ebook. WordSmith can't see it...why?
WordSmith can only read .pdb files not .prc. If you are
having trouble, the documents may not be in Palm doc format. Some older
document converters made .prc files...Try renaming them to end in .pdb and
see if this helps.. WordSmith can read any Palm DOC format ebook or
document. Note: a PDB isn't necessarily Palm DOC format... WordSmith format
documents are only available when converted using our conduit from a desktop
document or if you create a rich text document in your palm in wordsmith.
memoware.com
has a lot of free ebook and documents for your handheld.. Memoware's
FAQ
page explains the different Palm ebook and document formats...Please see
this page for info on the different readers and formats.
When I create bookmarks on the Handheld and transfer the document to
the desktop, the bookmark names aren't preserved. What's wrong?
When you create bookmarks in WS, it creates unnamed bookmarks. The
conduit then assigns names. If you change the names on the desktop, they
will be preserved on the Palm but there is no way to assign them on the
Palm.
The main reason for this is a problem in user expectation. Most users would
expect to be able to use spaces and punctuation in bookmark names. However,
Word only allows letters, numbers and the '_' character. No spaces or
punctuation of any kind. Because of this limitation, we would have to
impose the same limitation in WordSmith were we to implement bookmark
naming.
Printing with WordSmith
Can I print documents using WordSmith?
Yes, currently you can print rich text documents (in the WordSmith
format) using Bachmann Software's
PrintBoy documents
application, and
The InStep
Group's application called
InStep Print 2.0. In addition, you can print plain doc files with other print
applications. If you have a rich text document, you can use the save as
Plain Text (Palm Doc) feature to strip out the rich text and then print it.
To locate this feature, open a rich text document (the document will have a
"w" to the left of the name in the document list view screen),
open the File menu, select Save/Save As, check the box for Plain Text (Palm
Doc) and then tap OK.
Miscellaneous FAQ's
I'm having trouble with graffiti input on my Sony TG-50 device, I get an error message
about an active text field. What's wrong?
We apologize, there is an issue with graffiti input and WordSmith on this device.
You can try the following workaround: Invoke the "silkscreen keyboard" - the active area
now becomes a text field, you can press the graffiti button and use graffiti rather than the
onscreen keyboard.
I have
AlphaWord for Dana from AlphaSmart. How can I get Support help?
Please visit AlphaSmart's Support page for AlphaWord Support and FAQ's:
AlphaWord for Dana Support
I have
WordSmithPro from Handmark. How can I get Support help?
Please visit Handmark's support page for WordSmithPro Support and FAQ's:
WordSmithPro Support
How does WordSmith differ from other text editors?
We believe that WordSmith is better than the
"competition" in many ways. In a nutshell, WordSmith a full-featured word processing application for the Palm ... it is intended
for use as a serious word processing program. For one major difference, try
inputting text via the keyboard! Unlike other applications, WordSmith will
keep up with even the fastest of typers! WordSmith also allows unlimited undo and re-do.
If you look at the partial list of features that we offer
here
and compare it to the competition, you'll quickly see
the difference. There are many features and keyboard shortcuts listed in our
manual that's included with the download. Please note that Tables are not fully supported in WS. Please feel
free to download WordSmith and try
it out.
Is there a user/discussion group for WordSmith?
Yes, we have a Yahoo! Group for Wordsmith users. This group discusses
tips and issue with WordSmith. You have to have a Yahoo User ID to join. To
join, visit the
group homepage. And click on Join this group.
How do I upgrade WordSmith?
Upgrades and updates are provided by Blue Nomad, LLC in its sole discretion.
That being said, all of our WordSmith upgrades to date have been free to all registered
users! WordSmith can be upgraded by installing a newer demo version over your
current version. The registration in your handheld will register the new demo
version. You can get our latest demo from the Wordsmith download page on
our site. Note: if you purchased WordSmith on a CD, you may have the Handmark
version "WordSmithPro". Please contact Handmark for your upgrade.
Where do we send support questions or bug reports and what information should we include?
Please send your bug reports to support@bluenomad.com.
If you experience a bug, please let us know the following:
- the exact sequence of steps necessary to reproduce the bug
- information about your organizer (e.g., what type and what version of
Palm OS it is running, amount of free memory available, version of hotsync
and Palm Desktop, what hacks do you have installed/does this problem still
happen with hacks disabled)
- information about your computer (e.g., what version of Windows and Word
you are using).
- please feel free to include any Palm PDB or desktop RTF/Doc files when submitting your bug report.
- Hotsync log (copy and paste into your message)
Spam Arrest, Spam Blocker, Choice Mail users and users of other anti-spam services,
please note: We will not follow any links to be added to your safe list.
If you want to receive a reply to your email, you must add us to your safe list yourself.
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